A large-scale retailer approached Thai Global Intertrade with challenges related to supply chain inefficiencies that were affecting their profitability and customer satisfaction. Our team conducted a thorough assessment of their existing supply chain processes, identifying key bottlenecks and areas for improvement.
We implemented a streamlined logistics plan that included optimized routing, better inventory management, and improved supplier coordination. By leveraging our vast network and expertise in logistics, we were able to negotiate better terms with suppliers, reducing overall costs by 30%. Additionally, the improved efficiency in the supply chain resulted in significantly faster delivery times.
The impact was immediate and profound. The retailer experienced a marked increase in customer satisfaction due to more reliable and timely deliveries. This not only boosted their market share but also enhanced their reputation as a dependable retailer. The streamlined supply chain allowed the retailer to allocate resources more effectively, focusing on growth and customer service, which further strengthened their competitive position in the market.